The 504 Promise
Your satisfaction is a top priority to us. Our goal is to make sure you enjoy your coffee and that the proceeds can go directly to those who need it. If you have any feedback on our coffee, whether good or bad, we would love to hear from you. If you experience any inconvenience in ordering or receiving your coffee, please reach out so we can make your next visit better. Please view our FAQ Page for any questions you may have that can be answered there. If you still cannot find what you are looking for, as always, please reach out!
SHIPPING & RETURN POLICY
We strive to keep shipping costs down so you don't have to pay more for your coffee. If you experience any delays in receiving your order and we have not already reached out to you, please let us know! All shipping incidents are handled on a case-by-case basis. We do not accept returns, and refunds are also case-by-case. These are typically only the case when the carrier is at fault for a delay or loss of package in shipping. As stated before, we will do what is fair and right to remedy any shipping related problems that may arise.